[Resolved]  Samsung India — Samsung ar18mv3hets inverter split, ac (1.5, ton 3 star rating white aluminium) with standard installation at just rs 499*

Address:411028

I ordered samsung ar18mv3hlwk inverter split ac (1.5 ton, 3 star rating) product online on 29th march 2017 and it got delivered on 1st march. I was happy that my little daughter who is 6 months old will not feel heat any more and will have a nice sleep. I called samsum customer care on the same day for installation request and today is 6th april 2017, no engineer has visited yet for installation, daily i am calling the customer care, every time these executives say "definitely today it will get it done", but nothing is happened till data. Not even a single message from customer care about the engineer details who are visiting for installation. There is no full proof after giving promise. I trusted so much on samsung and so i bought it, but this installation service seems to be driving head.
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May 7, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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