[Resolved] Samsung India — Samsung c9 pro handset service issue

Tikam Chand

from Musafirkhana, Uttar Pradesh

Address:

Bikaner, Rajasthan, 334001

Hii,
M purchasing the samsung c9 pro handset from last month from day one m facing charging issue m going to samsung care and submitted my phone on dated 09/06/2017 he will tell me that ur phone will be return back after 3 days but still phone is not repaired plz provide us some solution otherwise will going to cusumer court..

Work order details
Work order no= 25615
Model no smc900f
Service center address= 1st floor nagpal complex opp drm office bikaner
Service center contact no=[protected]

Tikam chand
[protected]

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Jul 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd