[Resolved]  Samsung India — samsung can't repair their own refrigerator & service dept's harassment & useless offer by them (beware: samsung products has life o

Address:	110092
Website:	www.samsung.com

We purchased samsung rt33jsrzesp/tl refrigerator bearing serial number *4p*c0*w 2.5+ years back (Cost rs. 30, 000). We specially selected this model for its convertible fridge functionality as advertised in tv public advertisements. The purpose of paying increased amount for the said functionality was that in future if we need more space we could use this functionality to have more space to store food.
3 months back, when we tried using the convertible function it did not work. Therefore, we filled complaint with samsung support (Complaint number: [protected]). Since then, many technicians have come, check and tried various solutions such as changing of electronic cards, cutting of pipe and filling of gas (Approx around rs. 3500 charged already and again for some issue rs 2, 000 estimate has been given).
Still, the stage is same rather worst than previous stage as our refrigerator pipes has been unnecessarily cuts, gas filled and cards changed etc. (Unnecessary repairs just to experiment)
Now, we are being told that “it can’t be repaired”!!! As its parts are not being manufactured!! And we are being offered 56% value of the cost (Not appreciable).
That means samsung's products has life of only 3 years!!! As above solution by them confirms this only.

If samsung can't repair their own product, what should i do with samsung product? Why should i suffer!!! I want this 4 months of harassment by samsung through its service dept stop and once again request them that refrigerator be replaced with new same model if you can't repair.