[Resolved]  Samsung India — Samsung company not capable to repair mobile.

Address:Surat, Gujarat, 395010
Website:www.samsung.com/in

Dear mr. Bhalodiya,

Thank you for sharing your email with samsung and providing us the opportunity to assist you.

We apologize for the inconvenience caused to you.

This is with reference to your email regarding issue multiple issue of your samsung a8 handset.

As per our telephonic conversation, we understand that the product requires physical inspection by the expert team. So, we would like to suggest you that kindly visit our nearest service center. Our service engineer will examine your handset and provide you to best possible solution from our end. Feel free to approach us if issue not resolve.

This type of mail come.
And give me satisfaction feedback form. Not intrest to solve problem only feedback is more important to samsung officer. Not any type of help do.
0 % satisfaction..
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Aug 17, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jun 23, 2017
Arunesh Gupta's response
Its not fot its got
Verified Support
Jun 28, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I ordered samsung guru e 1200 but I received courier in another china piece
Samsung India Customer Care's response, Jul 1, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Order samsung e312 fot samsung e310 plz reorder
Samsung India Customer Care's response, Jul 1, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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