[Resolved] Samsung India — Samsung defective led tv

ruby vuthoo

Address:	180002
Website:	www.samsung.com

Attached is d letter received from hcl services transport mgr. Narwal jammu d service engineer o[censored]r co has acknowledged & mentioned in d letter that d led tv has faulty pannel which is a manufacturing defect at ur end. The repair charges should be incurred by ur co. It is inbuilt manufacturing defect. U must see d callous approach of co. I had mentioned of horizontal lines in d complaint about pannel of led while as they have written as vertical lines of they r nonserious people i once again request u to take up d matter seriously & resolve d problem/issue without further delay otherwise i may be forced to opt for other options samsung cannot absolve itself from issue of defectve pannel of led

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Oct 15, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd