Samsung India — samsung double door refrigerator model- rt47h537eut

Address:

Ernakulam, Kerala, 683105

Really bad experiance from samsung service team - even after waiting more than one month my refrigerator - rt47h537eut is still dead.

My refrigerator got affected from flood on august 15th. And i had raised a complaint on the same on august 20th. Service technician came and said need to replace the board which needs to be ordered. The service order number-[protected]. After that they said they will come once they get the part. It has been past one month. Till now i had not received any calls from technician or samsung. Still my refrigerator is dead.

Such a really disappointing and worst service experience from samsung. I call every day to customer care and they say that i will get a call from service technician soon. They are cheating me for past one month.

Please fix my issue asap. This will be my last purchase from samsung and will not recommend further. My contact number is - [protected]