[Resolved] Samsung India — Samsung E5 SCREEN & FOLDER

negi mohit

from Delhi, Delhi

Address:	New Delhi, Delhi, 110091
Website:	http//www.samsung.com/in/support

Hy, This side Mohit Negi, I am very disappointment From service centre of preet vihar. my ph is out of warranty, and i was payed 6.5 k for the screen & folder in service centre and they give me 3 months warranty but after one month i have lost my screen again and i was visit to service centre of preet vihar and Mr. Arun tyagi to talk like misbehave with me. He said your ph is broken again and my ph has not fallen from the period of warranty and Mr Arun Tyagi misbehave with me and he have no manners how to attend the customer query. and i am attaching document of warranty paper. Please take some action as soon as possible
My contact No. is [protected].

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Oct 19, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd