[Resolved]  Samsung India — Samsung fhd tv/ half display not working/white line shaded error

Address:600042
Website:Samsung FHD TV/ half display not working/White line Shade error

Submitted to director/gm of samsung ltd.
Respected sir,

Mr. N. Gopinath
[protected]

Note: samsung senior executive people not giving a response
Only speak that time pass, but the customer service is very worst
They not find-out any solution finally i will going to consumer court

Sub: samsung fhd smart led tv-half display not working (Its horizontal line coming issue)
I had purchased the samsung 43inch led tv model ua43k5570aumxl (S/n:0a573zeha008860x) in reliance shop
With bajaj finance at velachery, chennai-42. On 26.01.2017 which was fixed reliance team to me on 5.02.2017
After i just a month of its usage vertical lines started appearing in the screen covering half of the view
I registered compliant two times there are no response
1. Reference no.[protected] dated.21.03.2017
2. Reference no.[protected] dated.25.3.2017
Please replace the tv because this problem came to within 45 days in feature with in warranty period how to spend more then rs.15000/- to 20000/- the valuation of led smart tv rs.55359/-

Address of the reliance shop:
Reliance digital shop
Asv building, velachery-tambaram main road,
Vgp selva nagar, velachery, chennai-600042
Tamilnadu, india.
+3 photos
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Jun 19, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 13, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
May 27, 2017
Updated by Gopinath14121973
to, director / gm, till now no one given a response i am waiting 3 month above

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