[Resolved] Samsung India — samsung freeze

shaileshpandey1985

from Surat, Gujarat

Address:

Surat, Gujarat, 395006

I have done a complaint about my freeze. Technician came and told that compressor is fail and should be replaced. After that no one came to replace the compressor and the service center called me and told no compressor will be replaced and will give 10% of my freeze's amount. My freeze is 4 years old and it has 10 year compressor warranty. Pls solve the issue.

Was this information helpful?

No (0)

Yes (0)

Feb 4, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Jan 04, 2019

Updated by shaileshpandey1985 my mobile no-[protected]
[protected]@rediffmail.com
reference id-[protected]

Jan 05, 2019

Updated by shaileshpandey1985 another mobile no-[protected]