[Resolved] Samsung India — samsung freeze

 
1 Review
 shaileshpandey1985 on Jan 1, 2019
I have done a complaint about my freeze. Technician came and told that compressor is fail and should be replaced. After that no one came to replace the compressor and the service center called me and told no compressor will be replaced and will give 10% of my freeze's amount. My freeze is 4 years old and it has 10 year compressor warranty. Pls solve the issue.
Complaint marked as Resolved Feb 4, 2019

Complaint Status


[Jan 01, 2019] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response, Jan 02, 2019
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Updated by shaileshpandey1985, Jan 04, 2019
my mobile no-[protected]
email-pandeyshailesh2016@rediffmail.com
reference id-[protected]
Updated by shaileshpandey1985, Jan 05, 2019
another mobile no-[protected]
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    Samsung India - samsung freeze