[Resolved] Samsung India — samsung freeze
Surat, Surat District, Gujarat, India
Shshaileshpandey1985 on Jan 1, 2019
I have done a complaint about my freeze. Technician came and told that compressor is fail and should be replaced. After that no one came to replace the compressor and the service center called me and told no compressor will be replaced and will give 10% of my freeze's amount. My freeze is 4 years old and it has 10 year compressor warranty. Pls solve the issue.
Complaint marked as Resolved Feb 4, 2019
[Jan 01, 2019] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response, Jan 02, 2019
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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