[Resolved] Samsung India — samsung fully automatic washing machine front loading

ankitgupta650

from Sikar, Rajasthan

Address:

321606

I purchased samsung washing machine on 06th november 2017, still the demonstration and installation is not done... I have complaint samsung customer care 2 to 3 times but the answers given by them are not relevent.
Once an engineer has visited my home to installation but he didnt install and demonstrated washing machine and updated his status on samsung that he has demonstrated and installed washing machine. Such a worst experience with samsung... I never have expected from samsung like this.
Contact number [protected], [protected]
Each time i call customer care they tell to me that the engineer will visit soon but now its 9 days from purchasing... Nothing is good

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Dec 17, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd