[Resolved] Samsung India — samsung galaxy a7, sm-a750fzbhins, blue 6gb ram, 128gb

Col Chandra

Address:

C-63, Sector-30, Noida-201303 UP, 201303

Mob ime no-[protected] was purchased online from amazon on 18 mar 2019. Full payment of rs 20900 made by debit card. The mob was blocked on 13 mar 2020 by tvs credit services on account of non payment of emi. They are showing mr srivatson as defaulting customer, i do not know this person. I have lost huge amount in business due to blocking of mob. Tvs credit services have been given complaint but they do not respond now,
How come a third party block mob. Security features are not provided by samsung? My present contact no is [protected].

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Apr 27, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd