[Resolved] Samsung India — samsung galaxy a8 plus

jaatrules7722

from Thanesar, Haryana

Address:

Chamber no 14 court complex rohtak., Rohtak, Haryana

Hello sir my self advocate sahdev hooda. After your call i am again visit your samsung care and they told me this handset problem not solve by her team. Because this handset was not updated compare to new mobiles of samsung. I am purchase this handset of amount rs 23999. Today this handset like as a waste mobile in my life. I am not use apps like facebook, tweeter, etc. I am harassed by your samsung employ. Please tell me my fault. My contact no [protected]. I am pay for this handset why i am contact again and again to your team. Samsung sale me defective handset. It's not my fault. I am paying amount of rs 23999.

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Apr 27, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Mar 28, 2019

Updated by jaatrules7722 Please tell me why i submit my handset in your samsung care for minimum 7 days. When I already visit your samsung care and your team says that these problems are not solved by samsung care employs. I am practicing as a advocate in punjab and haryana high court and fight for justice system. But today I am mentally and physically harassment by you and your samsung care employs. I have pay amount of rs 23999 for better quality and service. I am already visit 2 times in your samsung care. After that i am not ready to visit your care. I am asking you finally last time to solve my handset issue otherwise I know very well how to solve this problem. I am ask you again and again because me and my family purchase your product for last 12 years. My contact no [protected].
Sahdev hooda (advocate)