Samsung India — Samsung galaxy a8 rear camera problem

bobs007

Address:

Khordha, Odisha, 751010

I brought a samsung galaxy a8 3months b4 from a popular mobile store in bhubaneswar now i'm facing some camera problem like when i capturing a photo some blackspots is arriving last day i move to care and there i don't found any solution and some body asking for change the camera buy paying money while my warrenty period is running and i'm just using it for 3months
So plz help me out from this problem

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

Jigarr Patel

from Surat, Gujarat

Yes i m facing same problem But after one year, warranty over, problem started. There is a small black dot appeared on back camera image then its growing now there are four big black dots are there. My friend have A8 phon have same problem.

Samsung India Customer Care's response, Sep 2, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Kayatz Marsidi

Mine also get worsen. Now when using camera my phone have 3 spot and red coloured start growing making the picture taken look bad. Auto focus also problem. Need to shake the phone then only focus.