[Resolved] Samsung India — samsung galaxy c9 pro

Arunmanu1

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226021

I am regularly facing one issue of volume control, it goes off or gets reduced to minimum without my doing anything with its volume control. At times I am forced to switch off and switch on the handset to recover soubd volume.
I have bought this handset on 30th June 2017.
Kindly make arrangement to resolve the issue or get my handset replaced.
Thanking you
Arun Sinha
[protected]
Set bought from Sadana store Aliganj Lucknow, UP India.

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Oct 2, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 10, 2017

alex1983's response Not for. Original mobile not for. Original. Mobile

Verified Support

Aug 18, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

alex1983

from Nagercoil, Tamil Nadu

Not for original mobile

Samsung India Customer Care's response, Aug 19, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd