[Resolved]  Samsung India — samsung galaxy j7 max mobile

My mobiles gets switchedoff automatically at my end but when sum1 calls the phone rings at their end but doesnot show any notification to me its in some kind sleep mode and when the battery drains on its own like night or say 7 to 8 hrs and put on charge it starts charging happens once or twice a month but cannot say for sure in feb month it happenened more times what may be the prob is it software issue or any worse
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Jun 26, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 26, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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