[Resolved] Samsung India — Samsung Galaxy J7 Prime | |||||
I brought samsung j7 prime which was released in september. When j7 prime releases, on next day i had purchased this. Phone was outstanding and performanace also good but the only saddest thing was about display. You had released with gorrilla screen glass and you had publish like gorrilla screen couldn't break but what the actual fact is, you blamed us. On this morning i try to keep charging to mobile suddenly mobile skip from table and just touches to wall. Then for that only whole screen got scratch. This is the way you are blaming and treats customers? I want immediate response because i lost my hope and belief when i was seeing mobile now. I think you could respond now Was this information helpful? | |||||
Jan 21, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 17, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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Contacts duplicate comes
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Allater time it's hanging n restarting
It hang's on wify connects.camera starts.messege opened.what's up start.
Message comes.contacts open.camera start.call comes screen gets blank n locked.
Message comes SYSTEM UI NOT RESPONDING