[Resolved] Samsung India — Samsung Galaxy Note 2 | challenges

Arpit Gautam

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122002

1) I have been getting warning and alert messages against samsung note 2 everytime i am trying board a flight.

2) There have been incidents where i have been almost not allowed to board plane, which costed me serous mental trauma.

3) Several times while talking over my note 2, its leaves a red imprint on face because of overheating, that has left me worried of serious threat for my life.

I request samsung to kindly address these serious concerns with a replacement for this phone on urgent basis.

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Feb 22, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)