[Resolved] Samsung India — Samsung galaxy note 4

miti agarwal

from Kolkata, West Bengal

Address:	Lucknow, Uttar Pradesh, 226001
Website:	samsung mobile

I bought a samsung galaxy note 4 more than a year ago. After the year completed i was getting ganging issues. Then suddenly the problem auto on off have been emerged. I go to samsung mobile service centre and they just said we don't what's the problem is all about so you replace your motherboard. Without examining what's the problem is all about they just said replace your motherboard which costs rs15000/=. Just after a year you have to spend 15000 after buying 60000 phone.
Moreover, the staff at samsung mobile service centre also not cooperated with me. I asked them to talk to their senior and they didn't do so.
I advise everyone not to buy samsung mobiles because if you have a problem in phone they will not gonna help you. Also after the warranty period is over the samsung phone is having lot of problems.

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Sep 18, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team