[Resolved] Samsung India — Samsung Galaxy Note 5

Pratik Doshit

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400064
Website:	Samsung.com/in/support

I have given my samsung galazy note 5 for repair on 1st october. Now service center is saying it will take 30-45 days to get the phone repaired/replaced/refund. I have paid 60k for the phone & asking to wait for 45 days is not at all acceptable.
Job sheet no - [protected]
Mobile given at Mobile technology, 103, 1st Floor, E- Wing, Sumith Samarth Arcade, Aarey Road, Goregaon West, Mumbai - 400062

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Nov 13, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 30, 2016

kuldeep241975's response Sir i am purchase sumsung z2 mobile in milen mobile shop shivpuri m.p. he did not z2 code and do not activate my jio sim please send me a soution

Verified Support

Oct 13, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

katari parikshit

from Gajuwaka, Andhra Pradesh

I paid advance for my micro oven on[protected] and they comited to give on[protected] but still now they did not given to me
If i called them they are not responding and replying to rudely so please help me .i am sending image of the recipe .the Dealer name is SOWNDARYA, Visakhapatnam andhrapradesh

kuldeep241975

from Shahpura, Madhya Pradesh

Sir i am purchase a sumsung z2 mobile in milan mobile shivpuri mp shopkeepar do not send mobile code so my jio sim not activate please send me a my mobile code otherwise i am go to consumer court agnaist you and shopkeeper