Hello samsung,
In my current purchase (samsung galaxy note 5, bought on 24th oct 2015) i am facing an issue where i can see a purple-pink color at the top of my screen (about 1cmx1cm and increasing!). its growing in size day by day.
As my phone is under warranty i went to authorized service center at karve road (pune, maharashtra). they saw and told me that "you must have applied pressure on the top of screen or the device might have dropped by you and that's why it is not covered under warranty". he is given me an estimate of approx. 10, 000 rs. to repair the handset! i know that i am very careful with my phone and haven't dropped or in any way damaged the screen.
There is not a single scratch on my phone. i handle it with proper care. this must be some manufacturing defect.
Upon searching online for the problem i found that others are facing similar issues and that too near the exact same spot as mine! this cannot be a coincidence.
My phone is in warranty and it should be repaired for free. i am attaching all the proofs here.
I have been a loyal customer to samsung for previous 6 years, i have owned all premium phones like galaxy s, s2, note 2, s4, s5 and now note 5.
I have kept faith in samsung for all this years. but this experience is a big setback. this is not at all expected from samsung!
Regards,
Harshad
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