Address: | 50072 | Website: | samsung mobile |
I have purchased samsung galaxy note 5 on 21st of december 2015 from lot mobiles, hyderabad.
The handset functioned well initially but for past 2 months it became very sluggish. Off late (Past 2-3 weeks) it started malfunctioning. The handset getting restarted on its own very often, not responding to any commands, touch freezes, opens different applications than selected etc.
I had given it for servicing at samsung authorized service center, in kukatpally, hyderabad. But it was returned to me after 2 days saying that there wasn't a major problem. But i the phone is still functioning erratically.In addition to earlier stated problems, the clarity of communication also reduced drastically and the instrument is not functioning to my satisfaction.
Kindly let me know your authorised service center where i can get thorough checkup, who can diagnose the problem correctly, and fix it. If it can't be fixed, please replace the unit asap as it still under warranty. Using the present instrument is becoming painful with each passing day with so many glitches and erratic performance.
Hope to receive a prompt reply on prudent action.
Regards
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