[Resolved] Samsung India — Samsung galaxy note 5...screen has teared off

Ankitgargmds

from Meerut, Uttar Pradesh

Address:

Meerut, Uttar Pradesh, 250001

What started as a bubble on t octa screen...has taken up the whole top part of the phone...the display has started to come off which has affected t camera...t sound and the display...on contacting the customer care...a very disappointed response has been reaped tat it is beacuse of t moisture tat has come from t ears while talking...can u beat it...a phone is not meant to talk tat means...wuch a rediculous system of complaint they said tat shows a person should not do his work...just sit in the complaint office n lick their feet...a very very poor customer care centre...i am a doctor n i wonder i should do my patients or run behind samsung service centre n beg for their mercy... a thing which looks a clear manufacturing defect is bein somehow tried to be put on me

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Oct 18, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)