[Resolved]  Samsung India — Samsung galaxy note 7

Address:New Delhi, Delhi, 110062
Website:Coustomer complaint

I pushkar ([protected]) regret to say that a big company like you (Samsung india) is badly treating your coustomers. I had submitted my galaxy note 7 on17september 2016in new delhi okhla phase 2 samsung centre, it has been 2 months since. I submitted my mobile still i dont recived my refund, your service are poor. I am a samsung user but i regret to say that in future. I wont use samsung mobiles or any samsung products, company like apple is far better then you, they know how to treat their coustomers. Please resolve my problem.
Thankyou.
Was this information helpful?
No (0)
Yes (0)
Dec 19, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18889
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information