[Resolved] Samsung India — samsung galaxy note 9 - display issuer 8k721ux vk | |||||
Hi, i am writing this complaint email about the samsung galaxy note 9 (Imei 1- [protected]/01 imei 2- [protected]/01) [sn - rz8k721uxvk]. This note devices is one of the most innovative device from samsung which forced me to switch to samsung from iphone. But all my excitement was vanished after 15 days use as it stared to attract scratches on screen even after a protection layer. I never got this kind of issue with my high end devices from apple or lg. Now, this forced me to write a product review and complaint directly to samsung. At this price point we expect a solid build which it is obviously not. Samsung which is known for best quality displays is supplying it’s own devices with a cheap build that is not even scratch resisters for cotton. Yes, cotton because this is what my pocket is made of and the only thing it contains is by far, the most innovative samsung mobile device - “samsung galaxy note 9”. Please take a step to stop utter dissatisfaction and disappointment by not using this type of components in your products. Was this information helpful? | |||||
Dec 2, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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