[Resolved] Samsung India — Samsung Galaxy Note7 No Information

Ameyshah27

from Vasai-Virar, Maharashtra

Address:

Mumbai City, Maharashtra, 401202

I had pre-ordered Samsung Galaxy Note 7.It was going to be launched on 02.09.16. Now almost 50 days have passed, but there is no confirmation given by Samsung S to when we will get our mobile.Their Customer Care too is very pathetic. Whenever an E- mail is sent to them they just give a system generated reply. They have taken money from us from a long time which is illegal as per RBI.
Please help

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Nov 13, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd