[Resolved]  Samsung India — samsung galaxy note8 wireless charger

Address:Gurgaon, Haryana, 122002

I am really upset to say that i purchased a new galaxy note8 mobile on 4th oct 2017 from reliance digital store at malleswaram, bangalore and as per the offer i was suppose to get a wireless charger. When i did not receive the same even after 10 days i raised a request to you my galaxy team. Very conveniently they had the audacity to say that this can't be extended because of sim change in the phone after activation. This was never told to me in first place and samsung brand executive did the activation at the store and he did the same with my existing my galaxy login because i was a user of j7 prime. I am really upset because the my galaxy team instead of providing solution they keep on sending same response to me as a auto mailer 8 times. I want to escalate this to the nodal officer immediately and i want samsung to provide me with the offer which i am eligible for..
Was this information helpful?
No (0)
Yes (0)
Nov 16, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11176
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information