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[Resolved]  Samsung India — Samsung galaxy s7

Address:Bangalore, Karnataka, 560079

My phones sim try is not ejecting when I try to remove it it stucks half way out and refuse to come out fully, and I visited a service centre near my home, they are saying they can't guarantee the repair if it fails I may want to replace mother board, seriously Samsung? Come on my phone is 3 months old and still in warranty, I am so disappointed by you guys please resolve my issues asap, or else never gonna buy a Samsung device in my life
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May 10, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Dec 31, 2016
Jhaman301's response Please ensure
Verified Support
Jan 05, 2017
Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Jan 05, 2017
Updated by rockze rocks [protected]

They did not give the receipt back to me so I don't have the reference number
Please solve this asap
Complaint comments 
3 Comments

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Comments

[protected]

They did not give the receipt back to me so I don't have the reference number
Please solve this asap.
Reply
My mobile has been lost in shillong - 7 which imei no *352602/08/69436/5* *352603/08/696436/3*Samsung Mobile — blocking the stolen phone
Reply

Samsung India — No response on complaint for toll free no

Dear sir my name is rankit panchal for i have purchase for led tv dtd-25/12/2016 for display not working and two days complain for toll free no so no visit for enginner my home so pls solwe my complain

rankit panchal
Reply
rankit's reply, Jan 9, 2017
dear sir
my new led complain & visit your enginner but my led purchase 10 days and engineers open my new led so but i have replacement my new led so pls replace ment my led problem is no slolw so police FIR & go to consumer court my complain no 42284394366 & ref no 8442171836 only two days for waiting

Regard.

Rankit Panchal

9099949275
rankit's reply, Jan 11, 2017
dear sir
my new led complain & visit your enginner but my led purchase 10 days and engineers open my new led so but i have replacement my new led so pls replace ment my led problem is no slolw so police FIR & go to consumer court my complain no 42284394366 & ref no 8442171836 only two days for waiting

Regard.

Rankit Panchal

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