[Resolved] Samsung India — Samsung Galaxy S7 | |||
With Ref to Service Bill No: [protected], the mobile was given to Service Center at Madurai on 21.01.2017. Actual Complaint is " Touch sensor not functioning well". They replied to wait for 20 minutes to get back the mobile. But they could not give the mobile serviced on 21.01.2017. But after that day, they simply replying "Come tomorrow" till 02.02.2017. Till now I have spoken two times to[protected]Samsung) Call center. More than ten times visited the Service center directly. This complaint should ensure Samsung's Responsibility in this issue. Was this information helpful? | |||
Mar 13, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 03, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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