[Resolved] Samsung India — Samsung galaxy s8+ | |||
I had purchased my samsung s8+ last month.. It's not even been a month, scree have black patches.. I contacted service centre gave my mobile @ tvs electronics pvt ltd, nungambakkam, chennai. After 10 day of observation they contacted me from voc department and told.. There is no problem on mobile.. "all s8+ gold colour have this screen patches... You should you use in this condition only" no respect from customer care.. They not allowing me to talk. They just informing and cut my call.. I am pre - booked.. This device without see and experiencing this mobile... Bought with trust of samsung.. But got disappointed.. I've paid 64, 500 not so that i can use in this condition. I have always been a premium customer of samsung. From samsung galaxy s3 i am upgrading my galaxy mobile. Now s8+ and this is what i get in return from samsung. I treated without respect from samsung. I am going to cancel my oders.. From samsung shop website.. My order id[protected] /[protected] Kindly get my device changed and provide me with a new one.. Or better refund my money.. I go for any other brand. Was this information helpful? | |||
Jul 3, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 02, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd