[Resolved]  Samsung India — Samsung galaxy tablet s2

Address:Kolkata, West Bengal, 700056

I have puchased a galaxy tab s2 on 11.06.16 from surya vistacom pvt ltd, 21 park street, kolkata - 700016. From the first day my usb port was not working. I went two to three times to the showroom but problem not solved. Ultimately they advised me to go to your service center. They also assure that some technician will call me and pick up my mobile from my office address. That is also not done. Thus i went personally to your 12, loud street service center on 29.06.16. There your technician checked my devise and told me that devise is not ok. I have to keep it with them. I also done that.

I asked them when i will get my tab? They told me to call them in [protected].

I have purchased this tab by rs. 38, 500/- on 11.06.16. I am very much upset about your service. I don't know whether you consider this amount big or small. But it is very big for me.

I want my tab by today itself otherwise i will take the matter to higher lebel for further actions.

Pl look into this matter and do the needful.
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,

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