[Resolved] Samsung India — Samsung grand neo gt-i9060 | |||
R/s I bought samsung mobile grand neo gt-i9060 and now still its in warranty period. since feb 2016 seldomly the handset is showing a popup error message related to my android like as "android is not enough to store the app data" on the homescreen and after that the running application is terminated. i had given it your samsung service centre for more than five times First time they were said that it is a upgradation problem; Econd time they were said its software problem; Third time they were said its motherboard problem and change it without know the actual problem which is arising in my handset; Fourth time it is said that there is a motherboard problem and now it is assured that there will be no popup message will display on screen; And last time they submit my phone for a observation but this is all was meningless And the even your samsung service centre (bharat communication, shahdara, delhi) always provide me old job sheet number instead of new one (complaint reference number - [protected] noted on 27-july-16) I had constantly speaking with the customer care[protected] and service centre for the fixed it. however, there was no support from the company's end to solve my problem I have recieved call from the samsung india pvt ltd. from this number[protected] and[protected] they said to me send the copy of mobile bill on this email (support. [protected]@india.com and samsung. [protected]@india.com) for the replacement and return back to the amount but now all the above listed number is out of service or switch off and i have enclosed some screen-sort & Its seems to be fraud cases I'm very dissatisfied with the products and services of samsung and should advise all that no one should waste their money on any of the products of samsung. Regards Ankit gupta Contact -[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I received from u Samsung power bank but that device not working properly, it's not charge fully I think it's not 20800 mah battery, if 15 min mobile charge then power Bank's battery is very Down, so I want replace my device as soon as possible
Reply
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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