[Resolved] Samsung India — samsung headphones | |||||
Hi, We have purchased a samsung headphones it got damage under warranty we had been to samsung service center 199f, 1st floor 27th cross 7th b main 3rd block jayanagar blore 560011 Ph:[protected] Email : [protected]@blrgmail.com And they made us to roam here and their for some or the reason and today at last one of the exucitve received and she told we will call you in 2 to 3 days once we receive the product and till today i haven't received any call from their end and today i visited the branch again they are saying that we have only product at present so i told them to hold that till monday i will collect but for that they told we can hold and i went and spoke with the service director his name is sunil cutinha his response was very bad and even i told to him that hold the product till. Monday his response also was. The same we. Can't hold on the same time i told hold or else i need to. Take next step he told ok do as you wish... I want a quick response for this mail and you people need to take action on that sunil at earliest please contact them and tell them to call me on monday if the product is available. [protected] Was this information helpful? | |||||
Dec 24, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
Add a Comment | |||||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment