[Resolved]  Samsung India — samsung j2 6 service center not talking my case.

Address:403101

Hi my name is daood abdul my contact nbr is [protected]\ i visited samsung service center panjim. I had problem with my handset display. I visited on 21st october @11.58pm. Service center denied to take my phone explaining it have a physical damage. So i called toll free nbr[protected] and explained the problem. But yet no calls or mails. Received regarding my problem. The customer executive and informed me that your problem will b solved in next working 24hr. I had called on 21st october 2017 @11.58 pm. Yet no calls or solution for my problem.
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Nov 30, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I believe samsung provide a better customer service but your executive proved me wrong. Totaly worst service by Jaydevbihar(bhubaneswar) service center.

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