[Resolved] Samsung India — samsung j2 pro

raghul.e

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu, 631 501

Sir, i plan to buy j2 pro so i go to kanchipuram sumsung showroom, where i ask to tell specification abt j2 pro and j5 mobile to the executive they are not responding and they speak very wrongly to my dad. Suddenly i call to samsung customer care i explain everything they ask to give phn to executive that executive cut call.. After that to that executive skp worngly with my dad. This is very embarrassing to me and my family.

Complaint for : that executive i (Dono the name).
Date not incident : 08.12.2017 5.30 to 6.30 pm.
Shop addredd: samsung – (Smart café), kamaraj street kanchipuram - 631501

Kindly take the action.

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Jan 11, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Samsung India Customer Care's response Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd