[Resolved] Samsung India — Samsung J3 Mobile

Bhangoo

from Mumbai, Maharashtra

Address:

421003

I bought Samsung J3 mobile on 19th' April' 2016. It just got damaged yesterday evening the whole screen went black. when today i visited my nearest Samsung galary in Ulhasnager-3, As its under warranty they asked me it will cost 5500 for repairing. when asked for reason they replied its internal problem. The cost of phone is 8990. what kind of warranty Samsung is assuring then the time we are buying their costly phone. Samsung is not reliable these days. My email id is [protected]@yahoo.com

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Sep 29, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd