[Resolved] Samsung India — Samsung j3 mobile phone display problem

sundarrathan t a

from Mumbai, Maharashtra

Address:

641604

My mobile display slightly opened in the time o[censored]sing.so display cracked.it is 4 month old only .so i am using carefully. it is production problem. service center refusing my problem.please replace under warranty.we already using a/c, printer, samsung grant moble.in further we r not buying any samsung product due to this issue.please solve my problem

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Sep 28, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 26, 2016

Updated by sundarrathan t a service center already rejected another Mobil samsung grand.

Verified Support

Aug 27, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)