[Resolved] Samsung India — Samsung j5 voice calls problem.

[email protected]

from Delhi, Delhi

Address:	335063
Website:	samsungcare.com

Sir,
my phone is updated by samsung care . After that the problem rises for volte voice calls . I connected to samsung care Hanumangarh . Tey don't solve the problem . I went three to four time there . Then also there is no answer for this . They updated the phone two times but the problem untill suffer. I have also concern with JIO4G company . They have said that the network of sim card is properly working. the problem is inside the phone . so, kindly resolve my problem as soon as possible. I am facing problem to use JIO for making voice calls .

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Jan 22, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd