[Resolved]  Samsung India — samsung j6 plus

Address:Thrissur, Kerala, 680003
Website:Service

I am complaining again the samsung store in thrissur near railwaystation. So, 28 th december 2018 morning my galaxy j6plus is not working some problems regarding with the charging and go to store and registered my complaint then one lady told me that my display gone that's the problem.. I told them that today morning i worked smoothly with my phone then how, my phone display will gone. Already my phone fell down and display panel broken but it's not affected my phone because i trust samsung but this kind people will make a bad impact to the company. Am also working in reputed company. Also, i purcahsed this phone on october208 and i have 1 year warranty but they want to change my display and want to loot my money.. Simply..# with this attitude. If i didn't get any further follow up other i will spread my experience through social media.
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Feb 2, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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