[Resolved]  Samsung India — Samsung j7 2016 model

My name is Manish Kumar from Greater Noida .
My contact number is [protected].
Email ID – [protected]@gmail.com
Mobile serial no. is RZ8H303216T ([protected]).
My mobile was purchased on 04/04/2016 & is in full warranty.
My job sheet no is [protected] & Reference no. is [protected]
I was submitted my mobile to service center on 03/09/2016.

After 5 months of purchasing the mobile it detect display line problem then i was give it to service center in Jajat farm at Greater Noida. Your executive opened my mobile & checked carefully & told me that the issue of display will be sort-out by evening. In the evening i received a message on my number that the repair of your SAMSUNG product has been completed and it is ready for immediate collection from AADRIKAA ENTERPRICES. i was not visited at Samsung care on same day and next day was Sunday So i visited on Monday (05/09/2016) for collect my mobile. Your executive told me that it will not be repaired. But can anybody told me that my mobile is only five months old and in full warranty. They advise me that you can escalate it in SAMSUNG.
Then I contact your toll free no[protected] & informed all details which was I suffered with Samsung care. They didn’t gave me any resolution & said that we are escalating your issue, Our Special team will contact your Shortly.
After 2 days 07th Sep’16, I received a call from Samsung team and they were also unable to resolve my Mobile issue & told me that we are escalating your issue to our seniors.
Today 08th Sep’2016, Received a call from Samsung & gave me different – different excuse. Like – you have to visit our another center & like more excuses like this only. But My Phone is in full warranty, I am attaching soft copy of job sheet for your reference.

Please resolve my problem as soon as possible.

Thank you...

My name is Manish Kumar from Greater Noida .
My contact number is [protected].
Email ID – [protected]@gmail.com
Mobile serial no. is RZ8H303216T ([protected]).
My mobile was purchased on 04/04/2016 & is in full warranty.
My job sheet no is [protected] & Reference no. is [protected]
I was submitted my mobile to service center on 03/09/2016.

I have registered the complaint regarding my mobile display many times and received single resonance every time that " Your mobile is in full warranty & you will get your mobile shortly". Still i have not received my mobile. i have already attached my Job sheet for reference, where you can check that my mobile is in full warranty.