[Resolved]  Samsung India — Samsung j7 2016 new

Address:Karnal, Haryana, 132001

Dear sir..
can i request tooo you am not be satiesfied in samsung j7 phone . Its createad very deficult problem. but am going in 2 time on care center then some time is problem is solved some time new problem is created. my work is on wheatsup . so am not be sespends the time . this time my samsung j7 phone is problems on wifi and hotspote is not be open . my all work is wifi conected the phone so plz. ... can i request to you rechange my phone is not be propered right becouse some time is new problem create so plz. change my phone its not be posibal after all properly right recover my phone . so am request to you sr. are u help me replace my phon on samsung care ..

name Sanjay kumar
cont. no. [protected]
Was this information helpful?
No (0)
Yes (0)
Apr 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information