[Resolved]  Samsung India — Samsung j7 (6)

Address:

Krishna, Andhra Pradesh, 520 008

I have purchased samsung J7 (6) mobile in the last month. the problem is the voice of the caller tune is very low. while talking i could not hear the others persons voice. it is very low. actually, samsung is famous for its sound. but in this model. neither the ring tone nor the other persons voice in the phone is not audiable. i have contacted the customer care centre of your company, who also told that there is sound problem in J7 models. kindly takeup the matter and advise me in the regard. otherwise please arrange for another piece of any other model which supports 4G.
an early advise is appreciated:

my contact details : s. akbar ali
e mail: [protected]@gmail.com
mobile : [protected]/[protected]