[Resolved]  Samsung India — Samsung J7

Address:Ludhiana, Punjab, LDH141001
Website:www.samsung/smartphones.com

I bought a samsung j7 last year(2016)...and now...the mobile's display. Cant work proper..it blinks when it is on low brightness ..my phone is under full warrenty of 1 year ..and i gave it to service centre in ludhiana ( fountain chownk) on 18 february but i can't receive..they said they had given within 10 days..but now they again says to wait..for 10 days more...i want my phone back within 2 days with good condition of display...if you are not intrusted to take any action then i will take any step to get my phone back...so i want that you take an action and pressurize the service center to return my phone within 2 days
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Apr 3, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Mar 03, 2017
Updated by Shifali Basandrai
I bought a samsung j7 last year(2016)...and now...the mobile's display. Cant work proper..it blinks when it is on low brightness ..my phone is under full warrenty of 1 year ..and i gave it to service centre in ludhiana ( fountain chownk) on 18 february but i can't receive..they said they had given within 10 days..but now they again says to wait..for 10 days more...i want my phone back within 2 days with good condition of display...if you are not intrusted to take any action then i will take any step to get my phone back...so i want that you take an action and pressurize the service center to return my phone within 2 days
Verified Support
Mar 03, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I brought samsung j7 on 19 march 2016 initially my cell is working quite good but now my cell is getting hot to much.
When i use use internet for 15 to 30 min cell get to much hot.

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