[Resolved]  Samsung India — Samsung j7 is not repaired not refunded

Address:

Dakshina Kannada, Karnataka, 575005

This is regarding the samsung mobile j7 that i have submitted on 30th December in Mangalore, Karnataka service center and till now i did not get any update from them.

Bill no:[protected]

Also i have called samsung customer care and raised the case with them: Case no:[protected]

When i gave my mobile for repair they assured me that my mobile will get repaired by 25 days or else i will get the refund. Also i had submitted the documents whatever requested when i submitted my mobile. So far i did not get any call from them or when i call Mangalore service center they said my request is still pending. I called again customer care today and they disconnected my call.

Every time i call customer care they say that i will get call back within one day but i never get call from them.

I would request you to repair my mobile immediately or else refund the money as per the assurance given by service centre that they will repair or refund withing 25 days.

Thank you,
Avil Lobo
Mob:[protected]