Samsung India — Samsung j7 mobile

Indrani Chakravarty

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Have bought the mobile on 15th april.
There was a problem identifiedI went to service centre they fixed the issue by replacing a glass and again same problem..i want my phone replaced..and if this doesnot happen i shall sue the company for harrasing a customer.please contact me immediately..
I bought mobile on 15 th april went to service centre by 12 days..and they fixed and again issue started on 10th may
This is very upsetting..please put me to senior management

I have been alling customer service from 24.. april..they did eemote check also
Atleast 7..8 problem tickets are there

I bought this item for my father..and now i cant give to him
Mental harassment.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.

However if you are still facing some problem in the product performance, we request you to share the details of the same.

Our customer service team will shortly get in touch with you for providing resolution to your concern

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd