[Resolved] Samsung India — samsung j7 mobile issue

V

vaziralam

Address:

272270

Sir my name is humaira khatoon i purchase mobile before 5 month and after 2 days create problem in my mobile then i submitted 3 times in sant kabir nagar samsung mobile service center but he don't fix my issu and i again submitted but he submitted with my card i don't know why submitted with sim card. Plz sir i request can you solve my problem why he not fix every week i rounding of service center.

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Nov 5, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 29, 2017

Imran Ali Sayyad's response हेल्लो सर मेरा नाम इमरान अली हे मेरे पास sumsang j 7mexx हे मेरा फ़ोन चार्ज नही हो रहा था service centre is not repair my phone and my with rong behave so please contact to me and solution my problem I hope you are very shortly time connect to me because my phone is not good condition

Sep 29, 2017

Imran Ali Sayyad's response Service centre address

Oct 02, 2017

Updated by vaziralam Actually i am ladies how many time i go service center. ..

Verified Support

Oct 03, 2017

Samsung India Customer Care's response Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

I

Imran Ali Sayyad

from Lucknow, Uttar Pradesh

Hello sir my name is Emran from Jodhpur and I am coming to 9 P.M in service centre and I will take a token 10 o'clock but is not respond to me I am say I am let you do you first work but my not tren and he is talking to you wrong with me
And my phonephoneis not replying
So please contact to me
[protected]

Reply

Samsung India Customer Care's response, Oct 3, 2017

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

R

Rakhi Bhuyan

from Guwahati, Assam

I have lost my Samsung J2 4G mobile phone on 24 September 2017 (No. [protected]). Plz help me to track my mobile phone. My alternative no is [protected]. Plz help... Thank you.

Reply

Samsung India Customer Care's response, Oct 3, 2017

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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