[Resolved] Samsung India — samsung j7 pro screen issue | |||
I have already posted on fb, mailed and twitted them but still the issue is not resolved. The screen got pinkish color and they are telling that it has been done by applying pressure. Nothing was done from my end but they are simply denying it. The phone is all good, there is no physical damage but still they are asking me to pay although it's in warranty. Apart from this the logo of samsung at the back is not in alignment but still they are not accepting it as a manufacturing defect. Was this information helpful? | |||
Nov 12, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 12, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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