[Resolved] Samsung India — samsung led 40j5100 | |||||
It’s going to be 15 days since the complaint is lodged but no substantial action being taken by the company till now except few calls with halfhearted unacceptable solutions. It looks like you support executives are least bothered about customer grievance and very casual in proving apt solution in time. I am assuming this as a gross negligence from company’s end for not giving required attention. In case no resolution being provided in next 48hrs of time frame, i will be forced to initiate legal action under consumer protection act for the financial and mental damage caused to me by selling a defective tv to me by the company. Uma Was this information helpful? | |||||
Jan 22, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 21, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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