[Resolved] Samsung India — Samsung led television

nkoti

from Nizamabad, Telangana

Address:

507001

I purchased one led tv on[protected], which i got panel problem after 13 months, and paid 15, 500 amount to replace, again i got problem on[protected], which they replaced and they said that the complete model is fail . Now on[protected], i got same problem.The replacement of the panel takes about a month and the panel problem is coming again and again and i have already paid 50, 000 for only the panel replacement and since the model is failed i want the company to replace the model or to exchange it or any other measures.i want any solution as soon as possible

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Jan 7, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd