[Resolved]  Samsung India — samsung led tv

Address:Alappuzha, Kerala, 688005

Hi.
I bought a samsung tv from qatar on 18-aug-2018, now there is a horizontal line on the display. Made complaint on hotline and the first day they told me it's on warranty period and no charges for repairing but the next day changed words as warranty is not applicable in india because it's from qatar. At the time purchase there was tcl led tv 42 inch available on the same price of my samsung led 32 inch tv but still i choose samsung for warranty. It's really worst support providing by samsung.
By
Shersha
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Mar 11, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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