[Resolved] Samsung India — samsung level u bluetooth headset

Utpalhaloi007

from Bihpuriagaon, Assam

Address:

Kamakhya Temple Road, Kamrup Metropolitan, Assam, 781010

I have bought a new level u headset on 28.08.2019. On 23.11.2019 the head suddenly get off and not charging. Today on 25.11.2019 I have come to Samsung service center at guwahati for some solution, but they are saying that it has physical damage so we couldn't do any thing. The damage was happen automacally the gum from the rubber get automatically out so, what can I do about that, Samsung not making reliable product that it couldn't last just 3months. Please do something about it otherwise my 2500 rupees will be waste.

+3 photos

Was this information helpful?

No (1)

Yes (0)

Jan 13, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Nov 29, 2019

Updated by Utpalhaloi007 Its been 7 days for submitting my complain, I got no information from Samsung what they are gonna do. Please do something.

Verified Support

Dec 06, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd